Brand Overview

VOX is a relatively new online casino that has been gaining popularity among players in recent years. The website is owned by Soft2Bet Limited, a well-known company in the iGaming industry that operates several other voxcasino.ca online casinos. VOX is designed to offer a unique gaming experience with its sleek and modern design, along with an impressive game selection.

Registration Process

The registration process on Vox is straightforward and simple. Players can sign up for an account through the website or by downloading the mobile app. To register, players need to provide their name, email address, password, date of birth, and currency preference. Once the player has filled out all the required fields, they will be asked to verify their email address before being allowed access to the casino.

Account Features

Once a player’s account is verified, they can log in and start playing games immediately. The user-friendly interface makes it easy for players to navigate through various sections of the website. Players can track their balance, transaction history, and betting history by accessing their account information section. Additionally, Vox offers a customizable dashboard where players can set up notifications, choose their preferred language, and select their timezone.

Bonuses

VOX offers an attractive bonus system that rewards new players with various promotions. The welcome package consists of four deposit bonuses, each worth 100% of the player’s deposit amount, up to €200. These bonuses are available for the first four deposits made by the player within seven days of registering their account.

The wagering requirements for these bonuses stand at 35x, which is relatively standard in the industry. Players can use any games on the platform to fulfill this requirement, but they must note that slots contribute 100% towards the wagering requirement, while table games and live dealer games contribute only a maximum of 20%.

VOX also has a loyalty program for existing players. The points system rewards players with Vox Points (VP) every time they place bets on their favorite games. These points can be redeemed against cash or other rewards.

Payments and Withdrawals

Vox offers several secure payment methods to facilitate deposits and withdrawals, including popular e-wallets like Neteller, Skrill, Trustly, Visa, Mastercard, and bank transfers via Banklink, Euteller, InstaDebit, and Zimpler. Players can make a minimum deposit of €10 and maximum of €500 per transaction.

Withdrawal times depend on the selected method, with e-wallets offering instant withdrawals and bank transfers taking up to five business days for processing. The casino also offers no withdrawal limits after initial verification.

Game Categories

Vox features an extensive game library with thousands of titles across various categories: slots, live dealer games, table games, jackpots, and more. Some popular slot machine titles include Book of Ra Deluxe, Mega Joker, Immortal Romance, Gonzo’s Quest, Starburst, Wild Turkey, 88 Fortunes, Rainbow Riches, Cleopatra II, and Dragon Dance.

Their extensive library features over 3000 titles from leading game developers such as Microgaming, NetEnt, Playtech, WagerWorks, IGT (WagerWorks), Realistic Games, Inspired Gaming Group (IGT) and many others. The platform is well-stocked with games catering to different tastes and preferences.

Software Providers

VOX has partnered up with several leading software providers in the iGaming industry. Some of these include:

• Microgaming: Known for developing engaging slot machines like Mega Moolah, Immortal Romance and Break da Bank Again.
• NetEnt: Famous for their visually appealing slots such as Starburst and Gonzo’s Quest.
• Playtech: Also popular among players with hits such as Gladiators, Age of Gods, and Monty Python.

VOX has an enormous game library that can easily compete against many other major online casinos in the industry.

Mobile Version

VOX is optimized for mobile devices to cater to modern-day gamers who prefer playing their favorite games on-the-go. The website adapts seamlessly across various screen sizes and devices, ensuring a consistent user experience regardless of whether players play from their computers or phones. This allows players to bet anywhere, anytime they want.

Security and License

VOX operates under the Malta Gaming Authority (MGA) license number MGA/B2C/431/2017 issued on 01 November 2018. It is certified by eCOGRA, a third-party auditor for online casinos that ensures games are fair and random. This independent monitoring of game processes provides an unbiased measure to gauge fairness.

Furthermore, the casino’s security measures include:

• Secure Socket Layer (SSL) encryption provided by Comodo High Assurance Web Server SSL Certificate
• 2-factor Authentication on login
• Email notifications and in-game alerts for critical account activity

VOX emphasizes player safety by protecting their personal data with industry-standard techniques.

Customer Support

Players can access VOX’s dedicated support team via multiple channels: phone, email (support@vox.com), Live Chat or the contact form available within their casino software. They offer support in eleven languages to help resolve any issues players encounter during gameplay. The customer service is open around-the-clock and works seven days a week.

VOX provides detailed instructions for troubleshooting common problems with deposits, withdrawals and other minor issues which appear less frequently than the rest of these concerns.

User Experience

Navigating through VOX’s interface feels intuitive due to its responsive design that scales across all screen sizes. Games load fast even when played simultaneously on various devices connected via different browsers or software platforms.

Players who require help finding games have access to VOX’s menu system where they can narrow down search results by game developer, bonus type (Free Spins or Cash), maximum bet, variance (High Volatility or Low) and game feature types. In case players forget the name of a specific game, their own browsing history displays at top which may help them quickly recall.

Performance

VOX features a sleek design built upon HTML5 with no Flash required for optimal mobile gaming performance, meaning users who bet on their portable devices have an added benefit in terms of resource utilization and data usage rates. This allows both older devices and new models to load games at reasonable speeds without any hassle.

Overall Analysis

In conclusion, VOX online casino offers a comprehensive range of games from leading software providers such as Microgaming and NetEnt combined with attractive promotions and fast withdrawals, all underpinned by rigorous security measures courtesy of the MGA license issued on November 1st 2018. While we could find no negative reviews about Vox that were dated after their launch in June last year until mid-March this year at which point it remains to be seen whether any issues may have developed since our initial check, numerous positive ones highlight VOX’s dedication towards responsible gaming practices and responsive customer support.

VOX has shown itself capable of offering a highly competitive experience by implementing modern solutions tailored specifically for players seeking enhanced accessibility through their mobile-friendly user interface.